This Code of Ethics describes the standards we commit to as Jembae® Holistic Spiritual Life Coaches. It exists to protect client well-being, uphold integrity, and ensure our work remains clear, consensual, and responsible.
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Client well-being and “do no harm”
We prioritize the client’s well-being, dignity, autonomy, and safety. We aim to serve the client’s stated goals while staying alert to risks that can arise in deep personal work. We avoid coercive, shaming, exploitative, or destabilizing conduct. -
Clear agreements at the start, and clarity as we go
Before coaching begins, we ensure the client understands the nature of coaching, what it can and cannot provide, confidentiality and its limits, financial terms, scheduling/cancellation expectations, and how communication will work. If the scope, structure, or terms change, we address it directly and update agreements as needed. -
Scope of practice and referrals
We provide coaching, not psychotherapy, psychiatry, medical care, or crisis intervention. We do not diagnose, treat, or claim to cure any mental or physical illness. When a client’s needs fall outside coaching—such as acute crisis, risk of self-harm or harm to others, psychosis/mania, severe substance withdrawal, or other situations requiring clinical care—we pause or end coaching as appropriate and recommend qualified licensed professionals or emergency services. -
Informed consent and client autonomy
We explain our methods in a way the client can understand, including the client’s right to pause, decline any exercise, choose the pace, or end coaching at any time. We honor the client’s freedom to make their own choices and recognize the client is responsible for decisions and outcomes. -
Integrity and responsible representation
We communicate honestly about our qualifications, experience, and the nature of our services. We do not promise guaranteed results or represent coaching as clinical treatment. We distinguish spiritual perspectives, personal opinions, and lived-experience frameworks from medical or clinical claims. -
Confidentiality, privacy, and records
We treat client communications and information as confidential, with limited exceptions required by law and/or safety. We explain these limits clearly. We store, maintain, and dispose of client records in a manner intended to protect confidentiality, privacy, and security. We collect only the information we need to provide effective coaching. -
Boundaries and dual relationships
We maintain clear, appropriate, and culturally sensitive boundaries. We avoid dual relationships that create confusion, dependence, or impaired judgment. Where overlap is unavoidable (for example, small communities), we address it explicitly and prioritize client welfare. We do not engage in any sexual or romantic relationships with clients, students, or mentors. -
Conflicts of interest and transparency
We remain alert to conflicts of interest and the appearance of conflicts. If a situation could reasonably be perceived to influence our objectivity, our judgment, or the client’s freedom of choice, we disclose it and resolve it through clear agreements or by removing ourselves if needed. We do not exploit the coaching relationship for personal, financial, sexual, or social advantage. -
Respect, inclusion, and non-discrimination
We treat all clients with respect and do not unlawfully discriminate. We aim to be culturally aware and trauma-informed in communication. We do not impose our worldview; spiritual frameworks are used with consent and in a way that centers the client’s goals and lived experience. -
Spiritual practices and medical claims
When using spiritual, intuitive, or energetic frameworks, we do so responsibly. We avoid medical claims, do not advise clients to stop prescribed treatment, and encourage clients to consult licensed professionals for medical or mental health concerns. We do not use “spiritual certainty” to override client agency, reality-testing, or safety. -
Competence, self-management, and support
We practice within our competence and pursue ongoing development, consultation, and self-reflection. We monitor our personal capacity and do not provide coaching when impaired in a way that could compromise client care. When necessary, we seek support and may suspend or terminate coaching to protect the client. -
Professional accountability
We welcome feedback and address concerns promptly and respectfully. If we become aware of an ethical breach within our practice, we take it seriously, correct course, and improve our systems. We commit to continuous ethical refinement.
Adoption and acknowledgment
This Code applies to coaching services provided by any Jembae-affiliated coaches, contractors, or representatives providing coaching under Jembae Entertainment LLC.
